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FAQS

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  How long does it take to receive my order? Most orders are processed right away during normal business hours (9 AM to 9 PM PST time). Some orders will take longer due to un-for-seen circumstances. Example- Payment processor down, Internet connection down, Power outage, etc... All orders received before 9pm PST will be processed the same day. All orders after 9pm will be processed the next morning.

What's the difference in a Service Manual and the Instruction Manual? Service Manuals have information for timing, adjusting and general maintenance for the machine. Instruction Books have information for threading, oiling, setting the machine for certain stitches, buttonholes etc... 

Will the manual include all the information i need? All  manuals come with the information intended by the MFG. We never add or delete any information. You are expected to have basic skills or knowledge with any manual. One example- The service manual will not tell you in detail to "get a small screwdriver and a 10mm wrench and remove part A. It will most likely say "remove part A" to get to part B. You should have some mechanical knowledge before buying a service manual and attempting to repair the machine yourself.

Do you run the manuals through an automatic scanner? No! We scan each page one at a time, then edit and clean up each page, to give the best possible view, and print out nice  pages. The way to tell if the PDF is ran through a auto-scanner is the pages are smaller in size and you have more open space on the page then you have information, and/or the pages have writing, dark specs, binding marks, etc...And all this will show up on the printed page! For an example Click Here

Are you selling PDF's taken from the MFG website? Never! Unlike alot of other sites we don't steal free downloads and then try to sell to you as our own. We would advise staying away from these sites! They're only trying to take advantage of you by selling you something that is free. We suggest you always check with the MFG first to see if they have your model available as a PDF. 

Is the CD version different? No! The CD contains the PDF file only. It's not a talking or Video CD.

Do you purchase manuals? Yes! Any manual we don't have already listed, we would love to add to our site.

Do you take request?  Yes! Your welcome to email us and see if we have your manual.

 
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